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COST-EFFECTIVE, RELIABLE MANAGED SERVICES & EXPERT SUPPORT
Red Rock Consulting is the largest independent provider of Oracle applications, Fusion middleware and database managed services in Australia and New Zealand. As a natural complement to our focus on Oracle, we also provide a full range of managed services relating to other database technologies and underlying infrastructure.
Red Rock’s Managed Services team can help you reduce the cost and risks involved in managing and supporting your Oracle technology environment. Red Rock offers a range of flexible options to meet our client's specific business requirements. A summary of available service options and the various environments that we manage and support are shown below.
| Environments we Manage and Support |
| Applications |
Oracle E-Business Suite, JD Edwards, PeopleSoft, Demantra, Hyperion
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| Middleware |
Oracle Fusion Middleware, WebLogic, SOA, BPM, BPEL |
| Database |
Oracle, DB2, SQL Server, Sybase |
| Infrastructure |
Sun/Solaris, HP/UX, IBM/AIX, Linux, Windows |
| Service Options |
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Managed Services
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On Demand Support
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- Tailored to specific customer requirements
- Manage all or part of a customer’s environment
- Range of managed services includes:
- Service Desk
- Applications Management
- Middleware Management
- Database Management
- Infrastructure Management
- Dedicated service management team
- Focused account management
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- Ad hoc access to Red Rock's team of experts
- Supplements customer’s internal resources:
- “Insurance” cover
- 24x7 backfill support
- Holiday cover
- Specialist advice
- Project assistance
- On Demand monitoring:
- Application & middleware processes
- Database
- Server & operating syste
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